Pawel Felczerek
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Recent activity by Pawel Felczerek-
Your Guide to Using Crypto on our site
Getting started with cryptocurrency can seem complicated at first, but it's actually a simple, secure and straightforward way to make payments online. In this guide, we'll walk you through the basi...
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I was charged twice, what should I do?
Oh no! Let’s get this sorted!First, please provide us with some information. You can do that by submitting a form through this link. The date and time of the purchase The purchase amount (in doll...
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I made a purchase but I didn’t get my free Gold Coins. What should I do?
We’re sorry about that and we’ll help you get it sorted out.First things first, please double check that your purchase did come with free Gold Coins. Some of our offers include them, but others do ...
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My purchase didn’t go through, what should I do?
Oh no! First, try refreshing your browser. That usually helps.If refreshing your browser didn’t work and you still can’t see your purchase, please contact our Support team by clicking here to provi...
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How do I cancel or dispute a recent payment?
First things first, please review your financial statement and your purchases of Gold coin packages.If the charges look suspicious, please contact your financial institution to discuss the charges....
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How much do Gold Coins cost?
We have excitement for every budget at RetroWins! Our online store features a fantastic range of Gold Coin packages, ensuring there's something for everyone. With options starting from $1.99, all ...
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Who is B2Service?
All Retrowins.com payments are issued and processed by B2Services-O-.Retrowins.com is owned and operated by B2Services OÜ, incorporated in Estonia, European Union with registration number 16579410 ...
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How do I purchase Gold Coins?
Getting Gold Coins is quick and easy at RetroWins!Locate the red "Get Coins" button at the top of the game lobby, and click on it.Choose your desired package and hit "Pay Now" to follow through wit...
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Why did my Gold Coin purchase fail?
If you are experiencing issues completing a purchase, it is typically related to one of two common scenarios:Card or Bank Issues (e.g., Insufficient Funds): Your bank may decline the transaction if...
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I was charged but didn't receive my Gold Coins. What should I do?
If your purchase was successful but your coin balance hasn't updated, please don't worry. Our support team can securely verify the transaction data to credit your account.How we resolve missing cre...